SHIPPING

GENERAL SHIPPING INFO:

We currently only ship to UK addresses. 

We will fulfil your order within 1-3 working days and your package will be sent to you via Royal Mail 48 which delivers within 2-3 working days so please allow up to 6-7 working days for delivery.

If you haven't received your item within this time frame, please contact us at hello@mowglibotanics.co.uk and we will see if we're able to track your order.

The delivery is the responsibility of Royal Mail and we cannot be held liable for delays in parcel delivery once we have scanned in your item for dispatch.

Please note due to the current COVID-19 Royal Mail have seen an increase in demand and some items have been delayed.

LOST/ STOLEN/ DAMAGED PARCELS:
We cannot be held responsible for lost, stolen or damaged parcels. Once your parcel leaves our hands, it is the responsibility of the carrier to deliver your parcel. By purchasing you adhere to these conditions. In the unlikely event your parcel has not arrived or has arrived damaged, we will send your proof of receipt and you can look to make a claim directly with Royal Mail.

If you have any further questions for us, please email hello@mowglibotanics.co.uk with your query in the subject and we will aim to respond to you within 48 hours!